Delivery & Returns Policy

Delivery

We aim to process and dispatch orders within 1–3 business days. Delivery timelines may vary depending on location and courier partner.

Returns

Due to the nature of fragrances:

  • Opened or used products are not eligible for return or refund

  • Returns are accepted only if the product arrives damaged or incorrect

To request a return:

  • Contact us within 48 hours of delivery

  • Provide order details and clear images of the issue

Approved returns will be processed as a replacement or refund, depending on availability.